Frequently Asked Questions

No. Rudder is a private visa, travel, and document assistance company. We prepare, review, and submit applications on behalf of clients, but we do not issue visas and are not affiliated with any embassy, consulate, or government department. Final decisions are always made by the relevant authority.

No visa service can honestly guarantee approval, and we don't claim to. What we do guarantee is a carefully reviewed, complete, and consistent application, prepared according to the destination's current published requirements.

It depends on your nationality, destination, and purpose of travel. We confirm this during the initial eligibility review, which is the first step of every service.

Processing time varies by destination, visa category, and season. Each of our visa service pages lists a typical processing time, but these are based on current typical experience, not a guarantee, since final processing is handled by the relevant authority.

In most cases, yes — the attestation chain typically starts in the country that issued the document. We confirm the exact process for your specific document and country pair before starting.

Most of the process can be handled remotely. An in-person visit is only required where the destination's visa application center mandates biometrics or an in-person appointment, which we help you prepare for.

We track your application status and, if the embassy or consulate requests additional documents or clarification, we help you respond promptly to avoid unnecessary delay.